1. Give it a fair try. Use Cultured Coffee consistently so you can decide if it's right for you.
   
2. Reach out to start your return within 45 days of product delivery. Email us at support@melimornings.com to let us know you'd like to return your order. Our team will walk you through the next steps.
   
3. Ship back what's left. Send back the remaining product in your pouch to the return address we provide.
   
4. Get your refund. Once we receive your returned product, we'll process your refund to your original payment.
   

• There are no restocking fees — you'll receive a refund for the full purchase price of the product. Return shipping is the customer's responsibility; the cost of mailing the product back to us is not covered or reimbursed.
  
• Returns must be initiated by emailing our support team first; we're unable to process returns that arrive without being requested in advance.
  
• This guarantee applies to one return per customer/household, on your first purchase only.
  

Taste preference. Cultured Coffee is a smooth, unsweetened black coffee with no sugar, artificial sweeteners, or added flavoring. As with any coffee, taste is subjective and can vary based on personal preference, preparation method, and the amount of water used. Because of this, we're unable to offer refunds based solely on taste preference. This guarantee is intended for customers who have used the product consistently and feel it has not delivered the experience they expected.

2-Packs and 3-Packs. This guarantee applies to a first-time Single Pouch purchase, either one-time or as the first delivery of a single-pouch subscription. 2-Packs and 3-Packs, one-time or subscription, are already offered at a meaningful discount and aren't eligible for return under this policy. You can still cancel or pause a subscription at any time before your next order ships.

We're here to help. If you have any questions about your order or the return process, email us anytime at support@melimornings.com.